Frequently Asked Question
We Are Here for You
Losing a loved one is never easy. We are deeply honored to support you in celebrating their life and preserving their legacy. If you have any questions, we're just a message or call away.
Losing a loved one is never easy. We are deeply honored to support you in celebrating their life and preserving their legacy. If you have any questions, we're just a message or call away.
You don’t need an account to view posts. To create or manage an Obituary / Remembrance post, you’ll need a verified account.
Yes, if your obituary post is with us, a member of our support team will call you before the remembrance day to help you honor and remember your loved one.
You can edit your obituary post anytime before the cremation date. To delete a post, please send a request to our admin team.
Yes. Use the share button to post on platforms like Facebook, WhatsApp, and Twitter.
Lifetime recording duration is available as an add-on. You can select the post duration before completing your payment.
Yes, as long as the content is accurate, respectful, and in line with our guidelines.
You can send your content via email or WhatsApp. Email : support@rippage.com Phone / Whatsapp : +1 (416) 737-8722
Each Obituary / Remembrance post has a Tribute section where friends and family can leave messages, share photos, and express condolences.
Yes, we’ll send you email notifications when someone leaves a message or tribute on your post.
Yes, we offer direct flower delivery services to funeral locations in selected countries.
If the service is available in your country, the “Send Flowers” option will appear under Obituary / Remembrance posts.
This feature is currently limited to Obituary posts and will not appear in Remembrance posts.
We are working to expand this service to as many countries as possible.
Yes, you can light a virtual Diya. A portion of the proceeds will be donated to charity.
Yes, optional services like live streaming, video tributes, are available in select packages or as add-ons.
For technical support, please email support@rippage.com or contact us at +1 (416) 737-8722.
Yes, all transactions are processed through secure, encrypted gateways. We prioritize your privacy and financial safety.