Privacy Policy

At RIPPage, we understand the importance of privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide when using our website and services ("Services"). By accessing or using RIPPage, you agree to the practices described in this policy.

1. Who We Are

RIPPage is a Canada-based digital memorial platform designed to help users create, manage, and share obituary and remembrance content. If you have questions regarding your data, you can contact our Data Protection Officer at support@rippage.com.

2. What Information We Collect

Information You Provide:

  • Name, email address, phone number
  • Obituary/remembrance content (text, images, videos)
  • Payment details for premium services
  • Communications via email, phone, or social media

Automatically Collected Information:

  • IP address, browser type, device information
  • Usage data such as pages visited and time spent
  • Cookies and analytics tools (see Section 10)

Information from Third Parties:

  • Social media profile data if connected
  • Partner-submitted content (e.g., resellers or funeral homes)

3. How We Use Your Information

We use your personal data to:

  • Publish and manage obituary and remembrance pages
  • Process payments and enable service features like flower delivery or Diya tributes
  • Provide customer support
  • Send notifications (e.g., remembrance day alerts)
  • Improve our platform's performance and user experience
  • Comply with legal obligations

With your consent, we may also send service updates or promotional messages. You can opt out anytime.

4. Data Sharing & Disclosure

Your data is shared only when necessary:

  • With trusted third-party service providers (e.g., payment processors, hosting partners)
  • With legal authorities when required by law
  • With social platforms if you choose to share content externally

We do not sell your personal information.

5. International Data Transfers

We may store and process data outside your country, including in the U.S. and Europe. We take necessary steps to ensure your data is protected in compliance with applicable laws.

6. Data Security

We implement strong security protocols to protect your information from unauthorized access or misuse. However, no digital system is entirely secure. If you suspect a breach, contact us immediately.

7. Data Retention

We retain your data for as long as needed to provide our services and meet legal obligations. You may request deletion at any time.

8. Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Delete your account and data
  • Object to certain processing activities
  • Transfer your data to another platform

To exercise these rights, email us at support@rippage.com

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. If we discover such data has been submitted, it will be deleted.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on RIPPage. Cookies are small text files stored on your device that help us understand user behavior, remember preferences, and improve site functionality.

Types of cookies we use include:

  • Essential Cookies: Required for basic site operations, such as login and navigation.
  • Analytics Cookies: Help us understand how users interact with our site, so we can improve performance and content.
  • Functionality Cookies: Remember user choices (e.g., language preferences) to enhance your experience.
  • Third-Party Cookies: May be set by social media platforms or analytics services (e.g., Google Analytics) when you interact with shared content.

By continuing to use RIPPage, you consent to our use of cookies unless you disable them through your browser settings. Disabling cookies may affect your ability to use certain features.

For detailed instructions on how to manage cookies, please refer to your browser’s help documentation.

11. User-Generated Content

Posts and tributes submitted by users are public by default. Please avoid sharing sensitive personal data unless you are comfortable with its visibility.

12. Policy Updates

We may update this policy from time to time. Any significant changes will be communicated via email or through a notice on our website.

13. Contact Us

If you have questions or concerns about this policy or your personal data:
Email : support@rippage.com
Address : RIPPage, Markham, Ontario, Canada